Return & Exchange Policy

At RuhPosh, we value your satisfaction. If you are not completely happy with your purchase, we offer a hassle-free 14-day return and exchange policy.

1. Eligibility for Returns

To be eligible for a return or exchange, please ensure:

  • The request is made within 14 days of the delivery date.
  • The item is unused, unwashed, and in its original condition.
  • All original tags, labels, and packaging are intact.

2. Non-Returnable Items

Please note that items on clearance sale or those damaged due to mishandling by the customer cannot be returned or exchanged.

3. How to Initiate a Return

You can start your return process by contacting our support team via:

Please provide your Order ID and a brief reason for the return/exchange in your message.

4. Refund Policy

  • Once we receive and inspect your returned item, we will notify you of the approval of your refund.
  • Approved refunds will be processed via Bank Transfer or your preferred digital wallet within 3–5 working days.

Need Help?

If you have any questions regarding your order, feel free to reach out to us at 0302-2035555.